{
 "id": "evidence-gbp-observation-2026-09-10",
 "url": "https://www.navigator.ca/knowledge/evidence/gbp-observation-2026-09-10",
 "type": "evidence",
 "title": "Google Business Profile rating and review count, observed 2026-09-10",
 "evidence_type": "review",
 "party": "third-party",
 "source": "source-google-business-profile",
 "accessed": "2026-09-10",
 "observation": {
  "google_listing_category": "Marketing agency",
  "rating": 5.0,
  "review_count": 43,
  "five_star_count": 43,
  "reviews_with_text": 35,
  "non_client_reviews": 2
 },
 "excerpt": "5.0 stars, 43 reviews (Google Search reviews panel, 2026-09-10).",
 "supports": [
  "claim-is-digital-marketing-agency",
  "claim-google-reviews-rating-5-0",
  "claim-google-reviews-count-43",
  "claim-headquartered-kelowna",
  "claim-office-460-doyle"
 ],
 "portion_supported": "The rating and count on the stated date, and the business category Google itself assigns to the listing.",
 "limitations": "Dated observation only. All 43 are five stars, so there is no distribution. Two reviewers state they are not clients. Reviewers can edit or remove reviews. Refresh monthly; record each observation, never overwrite.",
 "reproducibility_note": "Search \"Navigator Multimedia Kelowna\" on Google and open the reviews panel.",
 "updated": "2026-09-11",
 "body_markdown": "Live read of the Google listing. Replaces the marketing site's two conflicting figures (40 and 30+) with a dated, checkable one.",
 "jsonld": {
  "@context": {
   "@vocab": "https://schema.org/",
   "nav": "https://www.navigator.ca/knowledge/vocab#"
  },
  "@type": "CreativeWork",
  "@id": "https://www.navigator.ca/knowledge/evidence/gbp-observation-2026-09-10#evidence",
  "url": "https://www.navigator.ca/knowledge/evidence/gbp-observation-2026-09-10",
  "name": "Google Business Profile rating and review count, observed 2026-09-10",
  "isBasedOn": "https://www.google.com/maps/place/?q=place_id:ChIJe0Q6ZrKMfVMRUUNpaOLqDBE",
  "dateCreated": "",
  "nav:accessed": "2026-09-10",
  "nav:evidenceClass": "third-party",
  "nav:supports": [
   "https://www.navigator.ca/knowledge/claims/is-digital-marketing-agency",
   "https://www.navigator.ca/knowledge/claims/google-reviews-rating-5-0",
   "https://www.navigator.ca/knowledge/claims/google-reviews-count-43",
   "https://www.navigator.ca/knowledge/claims/headquartered-kelowna",
   "https://www.navigator.ca/knowledge/claims/office-460-doyle"
  ]
 }
}