---
id: evidence-gbp-service-attestations
type: evidence
title: Google reviews in which named clients describe the specific service Navigator performed
evidence_type: review
party: third-party
source: source-google-business-profile
accessed: 2026-09-11
method: All 43 reviews on the listing were loaded and searched for mentions of a named service line. Seven reviews mention one; the five below describe work done for the reviewer's own organization. Two others describe the agency's service menu rather than work received and are excluded from the count.
attestations:
  - reviewer: Prime Hotel
    when: about 2018
    services: [seo, paid-advertising, web-design, analytics]
    quote: "They have worked through several different projects with us, such as web design, Google accounts, training on SEO & Google analytics & managing our Google Ad campaign."
  - reviewer: Shayne Brooking
    when: about 2015
    services: [seo, web-design]
    note: client of ten years or more at time of writing
    quote: "Fantastic team, that cares about your business and excels at guiding you through the latest and greatest in Web Design and SEO."
  - reviewer: Fernie Lodging Co
    when: about 2018
    services: [paid-advertising]
    quote: "Their insight into the sometimes confusing world of digital marketing and Google AdWords has been awesome, and benefited us greatly."
  - reviewer: Alpine Helicopters
    when: about 2016
    services: [branding, web-design]
    quote: "Navigator recently completed a ground-up rebuild of our website and new logo design."
  - reviewer: Jon Summerland (Okanagan Film Commission)
    when: about 2024
    services: [web-design]
    note: also recommends Navigator for SEO and digital marketing, but describes the service menu rather than work received, so it is not counted toward SEO
    quote: "Navigator's creative touch as a full service marketing agency and web design company truly brought the site to life."
excerpt: "Five named clients describe, in their own words, the service Navigator performed for them."
supports:
  - claim-is-digital-marketing-agency
  - claim-provides-seo
  - claim-provides-paid-advertising
  - claim-provides-branding
  - claim-provides-web-design
portion_supported: Independent, dated, public attestation by named organizations of the specific service line delivered. SEO two attestations, paid advertising two, branding one, web design three.
limitations: Reviews are the reviewer's recollection, not a contract or an invoice. Relative dates are as Google displays them. Reviewers can edit or delete their reviews, so this is a dated observation. One review (Summerland) recommends SEO without stating SEO work was done, and is deliberately not counted.
reproducibility_note: Search "Navigator Multimedia Kelowna" on Google, open the reviews panel, and read the reviews by the named authors.
updated: 2026-09-11
---
This record exists because the evidence threshold turns on a distinction the earlier roll-up hid: whether a reviewer describes work done for their own organization, or simply recommends the agency. Only the former counts toward verification. The quotes are reproduced in full sentences so the reader can judge rather than trust the summary.