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Marketing plans

Custom Marketing for Small Businesses: Built to Bring You Customers, Not Confusion

Get a marketing strategy designed for your goals, your audience, and your capacity, not a cookie-cutter plan.

It starts with a free 1-on-1 Strategy Call to help:

✓ Get clear on what’s actually working (and what’s not)
✓ See exactly where your customers are falling off
✓ Walk away with a custom plan you can execute now

No cost. No pressure. Just a clear plan.

Strategy Guarantee: If after the call, you think the call was a waste of time, we will pay you for your time.

The Navigator Multimedia Celebrating 30 Years compass badge in light blue.

If Your Marketing Feels Scattered, It Probably Is.

Most small business owners are handed a pile of disconnected tasks:

“Post more.”
“Run some ads.”
“Try SEO.”
“Redo your website.”

But without a real plan, each tactic works against the others instead of supporting them.

That’s why you can work harder every month…

and still feel like nothing is actually moving.

What you need is a strategy that aligns everything around one goal: more customers.

WHAT YOU GET ON YOUR STRATEGY CALL

System Review

We review your website, ads, and process to see where customers are dropping off.

Market Review

We look at how people are searching for your services and what your competitors are doing right (and wrong).

Skip the Nonsense

Not all marketing is a good fit for your business. We cut through the noise and show you the tactics that work in your industry.

Custom Strategy

You’ll leave with a simple roadmap you can implement yourself or with us.

The best part – You keep the plan even if you don’t hire us.

The NAvigator Growth Engine

Step 1
Strategy ←YOU’RE HERE
Identify the single biggest leverage point for your growth.
Step 2
Systems
Build the offer, funnel, and automations around that leverage point.
Step 3
Traffic
Attract your ideal customer with intent-based campaigns, not random impressions.
Step 4
OPtimization
Measure what matters, refine it, and scale what works.

WHAT OTHER BUSINESSES SAY

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What impressed us most wasn’t just the finished website, it was how stress-free the entire process was. Navigator’s team managed the project with white-glove care, keeping us informed at every stage and turning our vision into a site that truly reflects our brand. We never once felt out of the loop.





Alpine Helicopters
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From day one, Navigator made us feel like true partners. They took the time to understand our brand and goals, offering knowledgeable and thoughtful guidance at every turn. We trust them implicitly to help us make smart decisions and determine the most effective use of our valuable marketing dollars. Their knowledge, integrity and support have made them an invaluable part of our team.


Blue Imp
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We came to Navigator with a website that needed a lot of updates. Their collaborative approach helped us rebuild our website with the look and feel that resonated most with our community. The final product is beautiful, functional, and a great improvement.





Strathmore Lakes Estates
Developer

TOOLS TO TURN STRATEGY INTO RESULTS

Not all marketing techniques will work for your business, here are a few we use to make your business a success.

Trusted by Businesses since 1993

We’ve worked with small businesses and large companies, delivering high-quality digital marketing that fits your business. From ranking on page 1 of Google to outpacing the competition with paid ads, our portfolio maps out our past successes.

A screenshot of the Bone & Biscuit website homepage with a still photo of a video of a dog and its owner hiking in the sun, built by the Kelowna web design company and Kelowna Marketing Agency called Navigator Multimedia.
Tourism Association of BC Website by Navigator Multimedia, a top digital and traditional marketing company in Kelowna, Canada
A screenshot of the Cape De Hoop website homepage with an elegant teapot and tea cup, built by the Kelowna web design and full service Marketing Agency called Navigator Multimedia.
Spring Creek Vacations Website by Navigator, one of the best digital marketing agencies in Kelowna, BC
A screenshot of the Quoter website homepage with navy and white graphics, built by a Kelowna web design company who is one of the best rated digital marketing companies in the Okanagan Valley: Navigator Multimedia.
A screenshot of the Arrow Slocan website homepage with a beautiful photo of a BC lake and forest at sunset, built by the Kelowna web design and Kelowna Marketing Agency called Navigator Multimedia.
Okanagan Restore Website by one of Kelowna's top advertising agencies: Navigator Multimedia
Kootenay Rockies Websites by the expert marketing department for hire in Kelowna: Navigator Multimedia Inc.
Duchaine Hospitality Services Website
A screenshot of the Wildlands Eco-Forestry Inc. website homepage with a beautiful a natural forest on sunny day, built by the Kelowna web design and Kelowna Marketing Agency called Navigator Multimedia.
A screenshot of the Powder Highway website homepage with a beautiful photo of a ski slope covered in powdery snow, built by the Kelowna web design and Kelowna Marketing Agency called Navigator Multimedia.
A screenshot of the Destination Osoyoos website homepage with a beautiful photo of a person canoeing on a lake on a sunny day, built by the Kelowna web design, social media management, social media marketing, and Kelowna Digital Marketing Agency called Navigator Multimedia.
Bill Nelems Pain and Research Centre

Get a Free Marketing Audit & Plan

We’ll benchmark your last 60 days, set realistic KPIs, and recommend the right plan. Month‑to‑month, clear scope, clean tracking.

Includes historical review and forecast.
See who your online competitors are and how to out pace them.
Clear next steps for your team.

Frequently Asked Questions

We’ve learned the simplest way to prove our value is to give you clarity first.

Some businesses take the plan and run with it themselves. Others ask us to build and manage it for them. Either way, you walk away with a concrete strategy and a clear next step. No retainers. No surprise pitches. Just an honest conversation about what will actually move the needle.

If we charged for this, it’d be a $750+ strategy session. You get it free.

No. You get a complete breakdown of what we’d do in your shoes.
If it’s a fit, we talk next steps.
If not, you still walk away with a clear plan.

Perfect. Messy setups are where the biggest gains come from.
We start by cleaning up what you already have and focus on quick wins first.

No. You don’t need huge spend, but you do need enough budget to test and learn.
We’ll tell you exactly what makes sense based on your market.

You’ll receive your custom roadmap.
If you want our help executing it, we’ll walk you through what that looks like.
If not, no pressure.

We work with owners and decision-makers at small and medium service businesses who want consistent, qualified leads.
We’re especially effective in:

  • Home services
  • Professional services
  • Trades
  • Wellness clinics
  • Local retail
  • Real estate service providers
  • Specialty and niche service businesses

If your business relies on booked calls, quotes, or appointments, this call is built for you.