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Marketing plans

Custom Marketing for Small Businesses – Built to Bring Your Customers, not Confusion

Get a marketing strategy designed for your goals, your audience, and your capacity, not a cookie-cutter plan. It starts with a free 1-on-1 Strategy Call.

✓ Get clear on what’s actually working (and what’s not)
✓ See exactly where your leads are leaking in your current funnel
✓ Walk away with a custom plan you can execute right away

45-minute Zoom call. No cost. No pressure. Just a clear plan.

Most Small Businesses Don’t Have a Marketing Problem – They Have a Strategy Problem.

You’ve probably seen some of this:

∙Agencies selling you tasks: blogs, posts, ads… but not results
∙Boosted posts that get likes, not leads
∙A website that looks fine but doesn’t bring you customers
∙Random tactics piled on top of each other with no real plan

Tactics without strategy don’t work.

Our job isn’t to sell you “more marketing.” It’s to build a simple, effective plan that connects what you’re doing to actual revenue.

WHAT YOU GET ON YOUR STRATEGY CALL

System Review

We review your website, ads, and funnel to see where prospects are dropping off.

Market Review

We look at how people are searching for your services and what your competitors are doing right (and wrong).

Skip the Nonsense

Not all marketing is a good fit for your business. We cut through the noise and show you the tactics that have worked in your industry.

Custom Strategy

You’ll leave with a simple roadmap you can implement yourself or with us.

The best part – You keep the plan even if you don’t hire us.

The NAvigator Growth Engine

Step 1
Strategy ←YOU’RE HERE
Identify the single biggest leverage point for your growth.
Step 2
Systems
Build the offer, funnel, and automations around that leverage point.
Step 3
Traffic
Attract your ideal customer with intent-based campaigns, not random impressions.
Step 4
OPtimization
Measure what matters, refine it, and scale what works.

WHAT OTHER BUSINESSES SAY

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What impressed us most wasn’t just the finished website, it was how stress-free the entire process was. Navigator’s team managed the project with white-glove care, keeping us informed at every stage and turning our vision into a site that truly reflects our brand. We never once felt out of the loop.
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From day one, Navigator made us feel like true partners. They took the time to understand our brand and goals, offering knowledgeable and thoughtful guidance at every turn. We trust them implicitly to help us make smart decisions and determine the most effective use of our valuable marketing dollars. Their knowledge, integrity and support have made them an invaluable part of our team.
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We came to Navigator with a website that needed a lot of updates. Their collaborative approach helped us rebuild our website with the look and feel that resonated most with our community. The final product is beautiful, functional, and a great improvement.
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HOW WE TURN STRATEGY INTO RESULTS

Paid Traffic

Google Ads
Meta Ads
Retargeting

Organic Traffic

SEO
Blogging
Content Strategy
Local Search
GBP Optimization

Email Marketing

Re-Engage Customers
Lead Nurture

Conversion Systems

Websites
Landing Pages
CRO
A/B Systems

Follow & Nurture

Email & SMS
CRM Workflow
Review Gateway

Analytics & Reporting

GA4
GSC
Dashboards

Trusted by Businesses since 1993

We’ve worked with small businesses and large companies, delivering high-quality digital marketing that fits your business. From ranking on page 1 of Google to outpacing the competition with paid ads, our portfolio maps out our past successes.

A screenshot of the Bone & Biscuit website homepage with a still photo of a video of a dog and its owner hiking in the sun, built by the Kelowna web design company and Kelowna Marketing Agency called Navigator Multimedia.
Tourism Association of BC Website by Navigator Multimedia, a top digital and traditional marketing company in Kelowna, Canada
A screenshot of the Cape De Hoop website homepage with an elegant teapot and tea cup, built by the Kelowna web design and full service Marketing Agency called Navigator Multimedia.
Spring Creek Vacations Website by Navigator, one of the best digital marketing agencies in Kelowna, BC
A screenshot of the Quoter website homepage with navy and white graphics, built by a Kelowna web design company who is one of the best rated digital marketing companies in the Okanagan Valley: Navigator Multimedia.
A screenshot of the Arrow Slocan website homepage with a beautiful photo of a BC lake and forest at sunset, built by the Kelowna web design and Kelowna Marketing Agency called Navigator Multimedia.
Okanagan Restore Website by one of Kelowna's top advertising agencies: Navigator Multimedia
Kootenay Rockies Websites by the expert marketing department for hire in Kelowna: Navigator Multimedia Inc.
Duchaine Hospitality Services Website
A screenshot of the Wildlands Eco-Forestry Inc. website homepage with a beautiful a natural forest on sunny day, built by the Kelowna web design and Kelowna Marketing Agency called Navigator Multimedia.
A screenshot of the Powder Highway website homepage with a beautiful photo of a ski slope covered in powdery snow, built by the Kelowna web design and Kelowna Marketing Agency called Navigator Multimedia.
A screenshot of the Destination Osoyoos website homepage with a beautiful photo of a person canoeing on a lake on a sunny day, built by the Kelowna web design, social media management, social media marketing, and Kelowna Digital Marketing Agency called Navigator Multimedia.
Bill Nelems Pain and Research Centre

Get a Free Marketing Audit & Plan

We’ll benchmark your last 60 days, set realistic KPIs, and recommend the right plan. Month‑to‑month, clear scope, clean tracking.

Includes historical review and forecast.
See who your online competitors are and how to out pace them.
Clear next steps for your team.

Frequently Asked Questions

Straight answers to common concerns

No. Management covers strategy, setup, optimization, reporting, landing pages, content, and creative per plan. Ad spend is billed directly in your own platforms for full transparency.

We compare total tracked visits from paid + SEO for your first two full months against the prior 60‑day baseline. If we don’t beat it, we waive the next month’s management fee. You’ll need to approve assets within 72 hours and maintain the agreed ad budget so the test is fair.

We build and test focused pages for campaigns. Domination includes two concurrent LPs with A/B. We iterate based on conversion and lead quality.

We can host in Canada and follow privacy best practices. We align tracking with consent and provide documentation on request.

A set of new ad concepts sized for Google/Meta placements: static images, short form video or motion, and copy variants ready for testing.

Yes. It’s month‑to‑month. You can upgrade/downgrade with 30 days notice. Setup fee is waived if you commit for 12 months.

On‑page pages target priority keywords and internal links. Blogs are planned from search demand and written to be helpful for users while aligning with AI Overview visibility.

KPIs we can guarantee (pick one at kickoff)

Leads: X marketing leads in 30 days from paid search with a minimum daily budget we agree on.
Speed: mobile PageSpeed score ≥ 70 for your top 5 pages at launch (with agreed 3rd-party scripts).
Conversion rate: lift of Y% vs. your 90-day baseline (when traffic volume is steady).
If we miss the KPI: We’ll build you a new site until we do.

Scope clarity (so there are no surprises)

Pages & rounds: Up to 5 pages (Starter/Growth), 10 (Domination). One design rounds + one polish round.
Copy: Core pages written or edited by us; you approve. Domination adds 4 blog posts.
Migration: We move your current top pages, set 301s (if needed), preserve metadata, and maintain internal links.
Design deliverables: Site mockups before build.
“Out of scope” examples: new features not in the brief, custom apps, major brand overhauls. We’ll price add-ons in writing first.

Platform & integrations

CMS: WordPress.
Integrations: CRM forms, calendars, and marketing pixels set up and tested.
Ownership: You own the code, designs, content, and Google Analytics account. We create and retain new Google and Meta ad accounts.

Analytics & attribution

GA4 + GTM installed with event tracking
Consent banner integrated, so tracking remains compliant
Ad pixels connected, conversions verified
Reporting template delivered at handoff

Hosting, security, and compliance

Hosting: fast servers, CDN, SSL, daily backups, uptime monitoring
Security: updates?
Data residency: Canada-based hosting available to support PIPEDA/BC PIPA needs
(We’ll outline post-launch maintenance options before go-live. No auto-renew traps.)

Support after launch

Bug-fix warranty: 7 days on Growth, 14 days on Domination (defects, not new features)
Clear ticketing, named PM, weekly status (during build), emergency escalation path
Optional maintenance plans (updates, backups, minor edits); cancel anytime

Procurement-friendly

Fixed-bid SOW with milestones
Insurance certificate available
Simple termination clause
No hostage tactics. You own your site.

Proof

Before/after speed and conversion snapshots
Median outcomes, not just the best case

Show Me the Audit