Skip to main content

5 Unbeatable Benefits of Case Studies for Content Marketing

When business owners ask me for fresh content marketing ideas, the first solution I recommend is the case study.  It’s so robust; no other format offers as many diverse benefits to an Internet marketing strategy than the case study. And in a recent CMI/MarketingProfs study, B2B content marketers reported a 70% effectiveness rate for case studies in their campaigns.

So why doesn’t your business website boast a deep list of case studies?

It could be because you’re apprehensive to ask a customer for an interview that will add credibility to a story about an experience with your product or service.

“For your clients, the value is not so apparent,” says contributor Paul McKeon, “you are asking your clients for a big favor: a public endorsement.” This holds many marketers back, wary of resistance and rejection.

Today, we ask you to consider case studies as a win-win for the client and your company. Read on for 5 powerful benefits of adding case studies to your content marketing arsenal, and check back next week for a refreshing new approach to case studies that will have customers eager to participate and share!

1. Powerful social proof

Case studies give consumers the confidence to trust a product or service by providing relatable human evidence of its value.

example of google case studies list has great examples of case studies, we liked Hilton Hotels uses Google Ad Products


Unlike a testimonial, a case study puts the value in action, taking users on a specific journey through the usage of a specific product or service. It’s word-of-mouth validation that marketers covet, and consumers rely on to make decisions.

A rich customer narrative, loaded with direct quotes and characterizing details, helps prospects relate to your product or service, and impresses them to imagine it benefiting their lives.


2. Reusable information

A case study provides prime material for multimedia, which expands its reach to a wider audience of visual and auditory learners, and boosts SEO across platforms. You can film a case study, add pictures or infographics to the written version, and publish a podcast of the script.

case study video example
Google put Hilton’s case study results into a YouTube video. In video format the case study content can now reach a wider audience


Customer stories are invaluable pieces of marketing collateral; case studies let you maximize their potential.

Additionally, the information from a case study can be used in multiple touchpoints and formats across marketing channels.


3. Keywords for SEO

Case studies often necessitate keywords that help websites rank higher on Google, because at the core of any case study is a specific product or service a customer used to solve a problem.

case study keyword example
This case study could appear in search results for any combination of the red highlighted SEO keywords


Fresh content with keywords pertaining to your products or services often improves the website’s visibility on searches where those words are used.

The narrative structure of a case study makes it easy to incorporate keywords that boost Google rankings for specific searches.


4. Totally original content

You can only conjure up so many “How-To” blog posts before your imagination goes sour.

Case studies cure content marketing creativity blues by spotlighting unique customer experiences.  With your customers in control of the narrative, no two case studies will ever be the same.

Your products or services are promoted in compelling, original stories unlike any piece of content created by your competitors.


5. Opportunities for customer advocacy

Destroy any apprehension you might have about approaching customers to share their experiences; case studies can be used as part of a mutually beneficial customer appreciation program that builds stronger business relationships (and potential brand advocates!).

google hilton case study social proof example
Google’s Hilton Hotels case study is a great example of customer advocacy in a case study.


With this approach, you don’t ask for a favor from your customer- you offer a benefit. Your customers will be excited about you including them in your case studies for content marketing with a brief explanation of what you’re doing.

In the example we’ve looked at throughout this article Google gets a case study for their hotel search ads product; at the same time, Hilton gets an excellent piece of PR from Google. Win-win.

See Also

What Makes Content Marketing Worthwhile? 5 Experts Explain

McKeon, Paul. “Secrets of Case Study Winners: How B2B Marketers Can Create Successful Programs.” 8 March 2011.
Pulizzi, Joe. “2012 B2B Content Marketing Benchmarks, Budgets, and Trends [Research Report].” 5 December 2011.

1 comment


  1. 9 Marketing Campaign Ideas That Will Accelerate Small Business Growth

    January 25, 2018

    […] commonly, this will take the form of a case study or report. According to a recent CMI/MarketingProfs study, B2B content marketers say case studies are effective in their campaigns 70% of the […]

Related Posts

Kelowna SEO Company | Navigator Multimedia

The Navigator Multimedia team having a meeting in the office boardroom, ready to help our clients succeed with graphic design, web development, online marketing, and general digital marketing support..

30 Marketing Strategies for Small Businesses Learned from 30 Years in Digital Marketing

Here are 30 effective marketing strategies and marketing initiatives for small businesses in 2023-24.

Four people sit and stand around two laptops as they study SEO and digital marketing for their online business.

The Importance of SEO & Content Marketing in Digital Marketing (2023 Guide)

Own a business, work in sales, or manage a marketing department? This article explains the importance of SEO (search engine...

A pair of hands types an a Mac laptop computer while examining a Google Analytics report to prepare for the switch from Universal Analytics to GA4.

Google Analytics Is Updating from Universal Analytics To GA4

Here’s Navigator Multimedia’s Guide To Help You With The Switch Google Analytics is one of the most important tools for online marketing and analyzing website performance. As the way we navigate the web changes, Google Analytics needs to adapt accordingly....