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Project manager and content director at Navigator Multimedia Inc. Her web writing heroes are Jakob Nielsen, Ginny Redish and Ann Handley, and her TeuxDeux app (thanks, Tina Roth Eisenberg!) is everything.

A pair of hands types an a Mac laptop computer while examining a Google Analytics report to prepare for the switch from Universal Analytics to GA4.

Google Analytics Is Updating from Universal Analytics To GA4

Here’s Navigator Multimedia’s Guide To Help You With The Switch Google Analytics is one of the most important tools for online marketing and analyzing website performance. As the way we navigate the web changes, Google Analytics needs to adapt accordingly....

Sarah Bauer

Business Blogging 5 Compelling Reasons Why it Works

Business Blogging: 5 Compelling Reasons Why it Works

As business owners in a rapidly evolving digital landscape, we’re constantly bombarded by a dizzying overload of advice for making our web presence more profitable.  Every minute, a new buzzword/marketing trend/tech strategy splashes on the scene, each claiming to produce...

5 Social Media Marketing Articles You Should Read

Has your Facebook Page brought in any new leads lately? If it hasn’t, there might be a problem.  You may have lost the social media marketing verve. The verve is that motivation we need to update our profiles regularly, share...

5 Strategies Professional Web Writers Use to Reduce Bounce Rates

5 Strategies Professional Web Writers Use to Reduce Bounce Rates

When visitors come to a page on your site and leave immediately from the same page without interacting, that’s a bounce.  If your website has a high bounce rate, you could have a problem, because bounces often represent users who...

How to Create Case Studies Customers Love to Share

How to Create Case Studies Customers Love to Share

Previously we proposed something outrageous: case studies can turn customers into brand advocates. You can get clients excited to participate in your case study campaign. A standard approach to case study creation would suggest otherwise; that customers feel hassled for “favors”...

5 Unbeatable Benefits of Case Studies for Content Marketing

When business owners ask me for fresh content marketing ideas, the first solution I recommend is the case study.  It’s so robust; no other format offers as many diverse benefits to an Internet marketing strategy than the case study. And...

Write White Papers, Gain Leads Content Marketing for Small Business

Write White Papers, Gain Leads: Content Marketing for Small Business

Looking for a new place to share your powerful direct marketing messages? Put them in a white paper. White papers are in-depth reports with a specific focus. They’re longer than blog posts, and require more research. As reward for your...

Content Marketing Tips Your Grandmother Would Approve

Content Marketing Tips Your Grandmother Would Approve

Don’t let Grandma’s gentle nature fool you. Sure, she loved those science projects and piano performances over the years.  But now you own a business online, and when it comes to effective content, she is your toughest judge.  Do you...

blog feature image technology

Content Marketing for Small Business: A Blog Series!

[NEW POST] Content Marketing Michael Brenner, contributer for Forbes, asked, “Is content marketing the new advertising?” Marketers and SEO experts say yes: “When content marketing adopters and non-adopters are compared, the adopters have conversion rates that are nearly six times higher“. (McCoy,...

Small-Screen Ready Best Practices for Mobile Content

Small-Screen Ready: Best Practices for Mobile Content

How does your website content look on an iPhone or Android device? If users have to pinch, scroll excessively, or strain their eyes to get the message, it is time to adapt your web content for mobile viewing. Problem: Opening...

agile-content-marketing

Agile Content Marketing: What You Need to Know

Traffic and leads. As business owners, we flock to social media, content creation, PPC advertising, and other search tactics because we want higher traffic and more leads. Every day, a new strategy rears its head in the marketing landscape.  How...

5 Reasons Why Users “Unlike” Business Pages on Facebook

5 Reasons Why Users “Unlike” Business Pages on Facebook

On the scale of Facebook rejection, an “Unlike” is just about the worst.  When a user “Unlikes” a business Page, the page is removed from the user’s profile and timeline. If your business Page has experienced a rise in “Unlikes”, it’s...

How to Discover What Your Customers Really Want

How to Discover What Your Customers Really Want

You might think you already have this figured out. But take a step back: Is it what your customers want, or what you want? Alternatively, is it what you expect your customers to want? From any of these viewpoints, you...